RETURN AND REFUND POLICY

Thank you for shopping with PETALED. We're committed to providing our customers with top-

quality products. If you're not entirely satisfied with your purchase, we're here to help.

Return Time Frame:

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.

Item Condition:

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Shipping Costs:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds:

Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7-10 business days.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@petaled.com.

Non-refundable items:

Certain types of items cannot be returned. Please get in touch if you have questions or concerns about your specific item.

Return Process:

To initiate a return, please email us at [customer service email]. In your message, include your order number and the reason for your return. We will provide instructions on how and where to send your package.

Contact Information:

For any questions or concerns about our return and exchange policy, please contact us at contact@petaled.

We appreciate your understanding and are grateful for your business.

Sincerely,

Petaled